Philanthropy as a Vocation
Part 3 of 4
Bruce Mazlish's study of "revolutionary ascetics"—of
Cromwell, Robespierre, Lenin, and Mao—identifies a personality type of
organizational leadership that has few "libidinal" ties of friendship and love.
It is a commitment to purpose that excludes normal relationships. Everyone
except the leader is expendable. The leader accepts his or her inexpendability
without reluctance; the cause will fail without him or her.
Such extremes of commitment to the ethic of ultimate
ends are fortunately rare, but my guess is that the personality type is most
likely to be found, whenever it shows up, among the societally
conscious.
The threat from revolutionary asceticism is not
great, but the biographies of many of the greatest figures in the philanthropic
tradition make it clear that reform and change are most often associated with
unwavering commitment, persistence, dedication, and single-mindedness. John
Howard, Dorothea Dix, and Martin Luther King are among the more admirable
examples.
A more serious threat is "professionalism" itself.
Those who live off philanthropy sometimes want to improve their standing in the
community, if only to be taken more seriously by those whom they seek to
persuade. Improved standing can come from title, but to be president or
executive director of a small and impoverished organization seems to carry
little weight. The quality of commitment, serious though it may be, often lacks
the charismatic quality that makes a Gandhi or a Mother Theresa so powerfully
attractive.
To be paid to work for a nonprofit, voluntary
organization may carry no special status at all; in some cases it may be taken
as a sign of inability to succeed in more challenging and competitive
work.
To be a "professional," however, in the full sense of
that word, is to lay claim to a place of some honor and distinction in our
society, in spite of careless usage and in spite of the serious criticism of
professional behavior, practice, and values. An important new book, The
Reflective Practitioner by Donald Schön, deals with "how professionals think
in action"—and opens with a chapter on "The Crisis of Confidence in Professional
Knowledge." Schön questions whether knowledge—and especially technical knowledge
approached analytically—is an appropriate base for the professional, in
contrast with the scientist. The new model of professionalism is borrowed
from science: "The systematic knowledge base of a profession is thought to have
four essential properties. It is specialized, firmly bounded, scientific, and
standardized," according to Schön's summary of the position (p. 23). In some
professions, such as medicine, this emphasis on specialized, scientific
knowledge marks a trend toward "technical rationality," the domination of
professional practice by scientific values.
In philanthropy this trend is most evident in efforts
to make philanthropy a policy science and to apply such tools as cost-benefit
analysis, quantification, and computer modeling. Most economists have approached
philanthropic questions in this way for years. The concern that Schön and others
express seems not only to result from a fear of "quantomania," but from the
removal of other values from consideration. (It is significant, I think, that
this thoughtful new book about "reflective practice" was recommended to me by
the dean of a leading medical school.)
However, as Schön points out, philanthropy is not
considered a "major profession" like medicine or a "near-major" profession like
engineering; it is a "minor profession," along with those such as social work,
education, librarianship, or town planning. The minor professions are said to
lack intellectual rigor and depend almost entirely for their ideas on the
academic disciplines of the arts and sciences. Most important, they pursue
"ambiguous ends."
Philanthropy does not have clear and agreed-upon
purposes, nor does it have firm intellectual foundations; it is susceptible to
attack from political scientists about its purposes, and in the most fundamental
way from economists of widely divergent ideological persuasions. Philanthropy is
a tradition, first and foremost, and subject like all traditions to attenuation
by neglect as well as to erosion by criticism. It is true of philanthropic as
well as other traditions that they "are frequently embroiled in conflicts of
values, goals, purposes, and interests" (Schön, p. 17). Such conflicts increase
the vulnerability to as well as the likelihood of criticism.
The literature that deals with the philanthropic
relationship emphasizes the priority of the giver and the receiver, the setting
in which many of these conflicts arise. Very little attention is given to the
role of the professional as agent or to the subtle but important changes in
attitudes and values that occur when professionals speak and act for volunteers.
Fund-raising professionals have studied more intensively than anyone else the
motivations for giving, but most of us know precious little about the
psychological changes that take place between an appeal made by a person in his
or her own behalf, by a volunteer in behalf of that person, and by a
professional in behalf of a volunteer in behalf of that person. We know even
less about the psychological changes that take place when appeals are made by
direct mail, sometimes "personalized," sometimes with the fullest bureaucratic
anonymity.
As we moved from the simplicity of the direct
face-to-face relationship to the characteristic behavior of large organizations
and mass communication, the qualities of professionalism changed drastically. In
what way can the philanthropic professional be said to have "clients"? Who is
the client? If the client is the ultimate recipient, then what is the
professional's relationship to the prospective contributor? In what way do
professionals in large organizations have "autonomy" as the traditional
professional is thought to have it? The medical practitioner's professional
opinion presumably does not change whether the professional is teaching in a
classroom; or working in a professional clinic, hospital, or MASH unit. There is
no question who the client is, and there is usually little question of what the
professional's responsibility is in the relationship.
"Clientage" (there is such a word) is presumably the
relationship seen from the vantage point of the client rather than from the
perspective of the professional. The professional offers knowledge of a special
and esoteric kind with certain implied guarantees of trustworthiness. The
quality of the service is also expected to be the same regardless of the social
standing, ethnic background, or ability to pay. Professionalism has fallen under
attack because of lapses from that high standard. Is that, too, a problem for
us?
Professionals in philanthropy face other problems.
What is the place of ambition in our work? It seems to be rarely spoken
of. Our ambition is assumed to be directed primarily to the cause we serve,
rather than primarily to ourselves. Some comment has been made about the
relative lack of opportunity for people on the contributions side to rise
professionally; the career ladder is very short. Grantmaking foundations with
very large endowments sometimes have very small professional staffs. Corporate
contributions professionals are by definition working outside the mainstream of
their companies' business interests; if they win promotion, they are often
promoted out of the contributions area, back into the corporate
mainstream.
Those employed in volunteer-based organizations are
often in small professional staffs with not more than a step or two between the
lowest and highest ranks. There is some lateral movement from one organization
to another, but few organizations offer much opportunity for
advancement.
How, then, does ambition manifest itself in the
independent sector? Presumably the energies are turned toward program goals, and
professional satisfaction is to be found and ambition rewarded in the progress
made toward those goals.
Do we now begin to talk about the differences among
work in this sector, work in the private sector, and work for government? The
conventions of behavior are different; they must be, if the goals of power,
wealth, and recognition that are expected to motivate people to further effort
and achievement in the other two sectors are thought not to apply in the same
way here.
That, it seems to me, is the root issue of Ralph
Nader's labor union and of the question of strikes and slowdowns in hospitals.
The line between managerial/professional/technical and
office/secretarial/clerical and their expectations of treatment becomes unclear
in the independent sector. Some people welcome such ambiguity; it often seems to
lead to discord and unhappiness. Who within the paid staff of a nonprofit,
voluntary organization is living for the cause and who may be said to be
living off it?
The "revolutionary ascetic" mentioned earlier is a
person who believes his or her personal ambition to be exactly congruent with
the advancement of his or her cause. The two proceed together; separated,
neither will survive.
The "philanthropic ascetic" rejects those things that
appear to detract from or to demean the cause. There is a single-mindedness
about the importance of the cause itself; only lip-service is paid to competing
causes. Some philanthropic professionals appear to have fashioned their lives in
such a shape, denying themselves income that they might be able to use—without
challenge or criticism—for their own comfort or convenience, in order to apply
even more available resources to the work that must be done.
We are dealing with a force that does not fit well
with the narrower versions of self-interest, especially when selfinterest is
expected to reveal itself as for material benefit. This is, I think, an example
of "rational noneconomic behavior," behavior of an almost garden-variety
familiarity in the independent sector. Clean air, metaphysics, or adoption
services can be even more powerful than an extra week of vacation, a new car, or
even a personal computer (or a rock concert, suntan, or advanced
degree).
The search for self-fulfillment may lead ever more
people toward work that combines material reward and spiritual satisfaction. If
so, the boundary between work in the marketplace and government and work in the
independent sector may become even more blurred.
John D. Rockefeller presented a philosophy of
business philanthropy that asserted the creation of honorable and honest work
for people to be the highest sort of contribution a person could make. That
aspiration for business has not been shared by many people in business; many if
not most people outside business would not accept Rockefeller's philosophy as
representative of the thinking of business leaders generally—and perhaps not
even representative of Rockefeller's own views.
Economic work is necessary, and self-interest is said
to be what motivates and guides it. It isn't necessary for other values to enter
in. Take it from the horse's mouth:
By preferring the support of domestic to that of
foreign industry, [every individual] intends his own security; and by directing
that industry in such a manner as its produce may be of the greatest value, he
intends only his own gain, and he is in this, as in many other cases, led by an
invisible hand to promote an end which was no part of his intention. Nor is it
always the worse for society that it was no part of it. By pursuing his own
interest he frequently promotes that of the society more effectually than when
he really intends to promote it. I have never known much good done by those who
affected to trade for the public good. It is an affectation, indeed, not very
common among merchants, and very few words need be employed in dissuading them
from it. (Adam Smith, The Wealth of Nations, Book IV, Chapter
2)
Smith believed that the businessman was better
qualified to judge his interests than any government could be. In his other
book, The Theory of Moral Sentiments, he makes this view
universal:
Every man, as the Stoics used to say, is first and
principally recommended to his own care; and every man is certainly, in every
respect, fitter and abler to take care of himself than of any other person.
(Part VI, Section II, Chapter 1)
The reason for asking the question is to turn it
around:
To what extent is any man better able to take care of
another than that person is able to take care of himself? |